Leader, manager, supervisor, team leader--no matter what your official title, you’re expected to get the job done through others. Management success depends upon your abilities as a coach, team builder, master delegator, time and project manager, and employee motivator and disciplinarian. The job-within-the-job often expands to include managing inventories, resolving conflicts, eliminating unacceptable behavior, hiring the best employees--and terminating when necessary, and more. Nobody said managing, leading and supervising would be easy, and whether you’ve been leading and managing for years, or you’re looking forward to that promotion into management, you’ll become your best with our tried-and-true techniques, strategies and “how-to’s” for management success.