In Strategic Performance Management, you'll learn...
- How to properly document employee performance
- The critical techniques for identifying the root causes of poor performance
- How to develop SMART goals
- The right way to motivate employees to achieve their maximum performance potential
- And much more!
Successful performance management calls for clear and achievable expectations. It demands that you understand the tasks as well as the abilities of those who will tackle them. As a strong manager or supervisor, you must ensure that performance can be measured, reviewed and adjusted in ways that work for the organization and for the employee.
This workshop provides you with practical, real-world training that delivers proven skills for achieving results day in and day out. Results with people. Results even when you’re faced with time, budget and resource constraints.
WORKSHOP AGENDA
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Understanding the fundamentals of performance management+
- Why do performance management?
- How to avoid the boss vs. buddy conflict for clear management
- Why managers sometimes fail to recognize performance problems
- 5 reasons why managers fail to address performance problems
- Why managers often fail when delivering “constructive” criticism
- Tips and tactics for documenting employee performance
When things go wrong … how to get poorly performing employees back on the right track+
- Overseeing performance evaluations that improve behavior and morale
- Strategies for getting to the root causes of poor performance
- The 2 key behavior-modification techniques that are successful in turning around unacceptable performance
- Easy methods for overcoming tardiness and absenteeism
- How to put an end to employee excuses for poor performance
- Mistakes happen: How to discipline employees and set up an improvement plan that allows growth and learning to occur
- How to take corrective rather than punitive action for a better long-term payoff
- Management-created hurdles that may actually block employees from working harder
Mastering the art of goal setting+
- Pointing workers at the bull’s-eye: How to craft goals that workers can aim for and achieve
- What SMART goals are and how to develop them
- How to overcome the 10 major obstacles that keep teams from effectively setting goals
- How to link goals to overall business objectives
- Goal tending: Motivate employees with achievable goals that bring about your vision
- How to get your employees to buy into the company’s goals
- How to ask for, receive and get feedback
- The top 10 ways to harness inborn worker motivation to accomplish organizational goals and produce quality work
Proven strategies to motivate and inspire your subordinates+
- Using praise effectively: Why how you praise is as important as the praise itself
- One eye-opening reason to make sure you are practicing favoritism
- Overcome the myth of motivation by remembering these 2 key points
- The successful leader’s way to encourage competence, accountability and results
- To develop productive results, develop your individual team members
- How to spark your people to go the extra mile for the team
- The personality-performance connection and what it means to productivity
- How to find out what team members need, want and expect from you
