In Maximum-retention Training, you'll learn...
- Fresh, innovative games and activities that will motivate every employee to get involved
- Tools for objectively gauging the effectiveness of your training
- How to gain learner buy-in by linking training to the real world
- How to handle uncooperative participants, interruptions, equipment failures and other challenges without breaking a sweat
- And much, much more …
Designing and delivering training that employees remember, apply in the workplace and use to improve their performance is one tough job. It requires getting your learners tuned in and actively involved—and isn’t that the key component of a successful training program? We know it is—and as an established leader in the training industry, we know what it takes to provide learners with interesting, memorable training that has real staying power. And that’s just what we’ll teach you to do too. Not only will you pick up solid skills, you’ll gain a clear understanding of the arsenal of tools great trainers use and the know-how to fit them to your learners’ needs. We’ll cover it all—learning objectives, retention, action plans, measurement, tests, evaluation. In fact, we’ll be speaking the language of results-oriented training throughout the session. And so will you by the end of the day.
WORKSHOP AGENDA
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How people learn and how to accelerate the process+
- 3 components that must be in place for effective learning to occur
- Types of adult learning barriers and how to overcome them
- What motivates adults to learn
- How to shorten the learning curve … and accelerate skill transfer
- How to reach a diverse audience of different generations and cultures
- Analyzing the role memory plays in learning and retention
Create training that drives retention+
- Learning styles: Giving each type of learner the unique things they need from you
- How appropriate needs analysis can save you time and money
- How not taking the time to write clear learning objectives can cost you
- Traditional learning? Active learning? Expand the kinds of learning experiences you create
- How to design courses with the components proven to increase retention
- Selecting the best training format: You have choices—lots of them!
Create a learning-friendly environment where everyone succeeds+
- Know and control the factors that support—and inhibit—learning in the classroom
- Creating the right learning environment: How temperature, lighting, space and other factors must come together
- How to decide if and when music will help your training
- Seating arrangements: How to make it easy for participants to stay focused on you
- Fresh ideas for keeping the energy flowing—even after lunch
Anticipate and deal with challenging situations+
- When participants text and use laptops and cell phones during training … what should you do?
- What to do when employees bring hostility, anger, fear and other emotions into the classroom
- Surviving your worst training nightmares—from shouting matches to snoring
- Finding the patience to deal with complaining, whining and other annoying learner behaviors
- What to do when equipment fails
- Tuning in to interruptions, sidebar discussions and other warning signs you may be losing control of your audience
Take your training delivery to the next level+
- Setting high expectations that get learners on board from the start
- Why do I need this training? Employees want to know—it’s your job to provide the context
- How to build in the practice time learners need to hit the ground running
- Designing activities that support your learning objectives
- What you should know about multimedia before using it
- Creating instructional materials that DON’T end up in the trash
- Sure-fire techniques for becoming an inspiring, confident and results-oriented facilitator
Tools that engage and involve participants (and boost learning and retention)+
- The power of active learning—and how to leverage it in your next training session
- Selecting and using the right learning tools and technologies
- Grabber openers guaranteed to get learners to sit up and take notice
- Getting comfortable with flip charts, white boards and other visual aids
- How to ramp up learner retention with the potent “pair up” strategy
- Are you dependent on one or two games or activities? It’s time to expand your repertoire!
- Staying in control during learning activities when you feel anything but
- Why running out of time and skipping the closer is a big, big mistake
Ensure your training transfers to the workplace+
- Not sure your training is sinking in? Use these questioning techniques to find out
- So many skills, so quickly forgotten … how to conquer the biggest obstacles to the transfer of learning
- How to not switch off motivation with the wrong kind of feedback
- 4 personal qualities every trainer serious about retention must master
- How to turn self-quizzes and planning sheets into your best retention tools
- How to set learners up for success with a simple action plan
- What is the key to skill transfer? Focusing your efforts on what makes the greatest impact
Measure the effectiveness of training and justify its cost+
- Beyond questionnaires … the tricky business of choosing the best evaluation tool
- A trusted model for measuring training effectiveness
- The ongoing debate about tests and their role in measuring retention
- The importance of follow-up and how to do it efficiently and cost-effectively
- How to track results with action plans—it’s easy and really quite impressive
